READY FOR THE NEXT SHIFT
Your crew. Every stop. One place. Dispatch mapped properties, follow progress, and record completed work.
Sign in to operations Crew members need an invitation from their dispatcher. Use the email address they invited.
Overview follows the selected service date. Live radar appears below; saved visit weather remains separate evidence.
Share my location Enable device alerts Enable automatic weather Export service report Location sharing is off.
Updates refresh every 15 seconds while this dashboard is open. Native app visits and photos appear after upload; offline records appear after reconnecting. Truck positions come from driver phones with location sharing enabled. Old positions are labeled stale.
Truck & route status Truck positions come from the assigned crew member’s phone. Stale or missing GPS is flagged. Time warnings use your targets; they are not traffic-based arrival predictions.
Shift map Numbered stops follow dispatch order. Connecting lines show sequence, not driving roads. Truck icons, stop numbers, and route cards share a route color. Amber dashed truck borders mean stale GPS. Location labels show their age.
Latest activity
Property details & customer Close Property
Set billing / payment model for this property Customer portal access
Enabling access allows the saved email to see completed visits assigned to this customer and photos marked for sharing. New assignments use this customer. Historical visits retain their original customer; they are not automatically shared.
Enable / update access for saved email Disable portal access Customer portal sign-in ↗ — share this link with the customer. Saving a contact does not email anyone.
Billing & billables Close Draft charges for review. Hourly work uses active work time with a 60-minute first-visit minimum and 30-minute return minimum; no additional rounding increments. Helper visits and flagged times are held for review.
From (Arizona) Through (Arizona) Load billables Export draft CSV
Totals by daily route
Monthly agreements
Property pricing & history Pricing is saved by effective date. New entries change draft calculations from that date onward; these are not finalized invoices. Existing entries cannot be overwritten.
Property Effective from Pricing modelTime & materials — hourly labor Per push / completed visit Seasonal contract — monthly amount Rate / amount (USD)
Pricing notes Save property pricing
Sign in Use your Ponderosa account. Invited crew members can create an account with their invited email.
Email Password
Close Create crew account Sign out Sign in
Dispatch a route Assign a saved route, reuse a previous daily route, or build a new one.
Assign an existing saved route Build a new daily route Reuse a previous daily route Previous route Copy stops into a new assignment Copies the stop list with current property maps. Driver and date are chosen before dispatch. Completed visits are not reopened.
Close DISPATCH WORK
Build a route Route name Service date Assign to Choose properties from the shared company library. Map and instruction updates reach unfinished assignments; completed records retain their visit version.
Suggest shorter order
Keeps the first stop fixed and reduces straight-line distance. Review for roads, gates and priorities; this does not estimate driving time.
Cancel Dispatch to crew
Crew access Create a crew login with their name, email, and password. Give those details to the employee privately; this form does not send messages. Existing accounts keep their current password.
Crew name Email Password for new crew account Create a working login nowUncheck to authorize an existing account or let the employee sign up themselves. Passwords are not shown in your crew list.
Save crew access
Active members
Pending invitations
Crew sign-in link — share this link with your team.
Close
⚠ CUSTOMER APP REQUIRED
Open customer app ↗ Log this visit in the customer’s app as well as Snow Command.
Arrive / resume work Pause / blocked Finish & leave
Tap Arrive when you reach the property; tap Finish & leave when leaving. Pause stops active work time but keeps the visit open. These are crew-recorded times, not automatic geofence detections.
Service record
Work notes / reason blocked Visit weather
Nearby station observations, not a measurement at this property. Snow depth and pavement conditions must be recorded in work notes. Weather retries while the operations page is open.
Visit photos An after photo from this visit is required before finishing.
Photo typeAfter Before Other Add photo JPG, PNG or WebP, up to 10 MB each. Photos are visible only to the assigned crew and dispatcher.
Close
Truck & time targets
Truck name / number Route target finish (your local time) Active minutes allowed per stop Set these allowances for this route. Warnings appear after a limit is exceeded; no driving-time estimates are included.
Cancel Save targets
Company map Close ShowAll active properties All routes for selected service date Show driver locationsFit map
Recorded driver trail Driver Date (Arizona) Show recorded trail Export GPS evidence CSV
Recorded phone positions include timestamps and accuracy. Gaps are not proof of continuous coverage.
Generate balanced routes Close Choose properties, expected service minutes, and drivers. Review the proposed routes before dispatching.
Service date Maximum minutes per route Planning travel speed (km/h) Road-distance multiplier Start fromFirst assigned property (no depot travel) Include return to start
Travel is estimated from straight-line distance × multiplier ÷ speed. These are editable planning assumptions, not Google road times. Gates, traffic, equipment, and service windows are not modeled. Review every route.
Number of saved routes (when no drivers selected) Drivers / trucks (optional for saving routes)
Properties & expected service time Select all Set selected properties to minutes Apply minutes
Generate preview Save service estimates
Save routes for later Dispatch reviewed routes
Employee timecards Close Employee shifts include travel. Property visits remain separate. Totals below are elapsed hours, not payroll wages or overtime calculations.
From (Arizona) Through (Arizona) EmployeeAll employees StatusAll statuses Open Pending Needs review Approved Load timecards Export displayed CSV
Review employee timecard
Clock in (Arizona) Clock out (Arizona) Review decisionApprove Needs review Reason / review note Original employee times and GPS evidence are retained. Each change records your name, time, and reason.
Cancel Save review
Review history
Route planning studio Close Build a saved route BUILD → SAVE → ASSIGN FOR A STORM
Build once, then assign a driver, truck and service date for each storm. Each property belongs to one saved route. Editing these plans does not change a daily assignment that has already been dispatched.
Map viewAll properties · saved route colors Current edit preview Fit map
Click a property pin to add or remove it from the route you are editing.
Gray pins are unassigned. Route colors identify saved plans. Dashed lines show stop order, not driving roads. During editing, pins show a preview until you save.
Assign saved route Service date Driver Truck This creates the daily assignment using the current property maps and instructions. The saved plan stays in your library.
Cancel Assign route
Fleet & inspections Close Add truck / equipment Refresh
Latest 200 checkouts & inspections
Route work reports Close From (Arizona) Through (Arizona) Crew Truck / equipment filter
Load reports Export displayed visits